This policy explains what data Smart Directs collects, how it's used, and what your rights are.
Account info (email, name), connection info (Instagram and Telegram access tokens, encrypted), DM and comment content (only to send auto-replies), partnership and financial data (if you choose to enter it), IP address and user-agent on public form submissions.
Your data is only used to provide the service: send auto-replies, store conversations, render finance reports, issue invoices. We don't sell data to anyone.
Data lives on Supabase servers in Frankfurt, Germany. Access tokens are encrypted with AES-256-GCM.
You can request account deletion and full data erasure any time by emailing support.
For privacy questions: privacy@smartdirects.com